Terms and Conditions
Welcome to EverAfter Charms! By accessing or using our website and services, you agree to the following terms and conditions. Please read these carefully as they outline the rules for engaging with our store.
1. Payment Terms
- Accepted Payment Methods: We accept major credit cards, debit cards, and other payment methods as displayed during checkout.
- Order Confirmation: Once your payment is processed, you will receive an order confirmation email. Please review the details and contact us promptly if any changes are needed.
- Pricing: All prices are listed in USD and may vary based on region. Taxes and shipping fees are calculated at checkout.
2. Shipping Policies
For full details, please refer to our Shipping & Returns Policy.
- Processing Time: All products are handcrafted and personalized. Please allow 7 –9 business days for your order to be prepared before shipping.
- Shipping Options: We offer standard, expedited, and urgent shipping to select locations. Estimated delivery times vary by region and shipping method.
- Delays: While we strive to meet all delivery timelines, we are not responsible for delays caused by customs, carriers, or unforeseen circumstances.
3. Returns and Exchanges
As personalized items are uniquely crafted for each customer, we do not accept returns or exchanges. However, we are committed to your satisfaction.
- If your product arrives damaged or incorrect, contact us within 48 hours of delivery at everaftercharmstore@gmail.com.
- Include your order number and a photo of the issue, and we will resolve the matter promptly.
4. Use of Website
- Content Ownership: All content, images, and designs on this website are the property of EverAfter Charms. Unauthorized use is prohibited.
- User Conduct: By using this site, you agree to provide accurate information and refrain from activities that may harm the website or other users.
5. Changes to Terms
We reserve the right to update these terms at any time. Any changes will be effective immediately upon posting.
6. Contact Us
For questions about these Terms and Conditions, reach out to us:
📧 Email: everaftercharmstore@gmail.com
📞 Phone: +1 (501) 215-8272
Thank you for choosing EverAfter Charms to create a cherished keepsake for your special day!