Shipping & Returns Policy
At EverAfter Charms, we value trust and transparency. Below, you’ll find our shipping and return policies to ensure a smooth and worry-free shopping experience.
1. Shipping Information
Processing Time
Each charm is handcrafted with care. Please allow 7 – 9 business days for us to create and prepare your personalized order before shipping.
Delivery Options
We offer multiple shipping options at checkout:
- Standard Shipping: Estimated delivery within 5 – 7 business days after processing.
- Express Shipping: Faster delivery available for an additional fee.
You will receive a tracking number once your order has shipped.
International Shipping
We proudly ship worldwide! International shipping rates vary based on your location and will be calculated at checkout. Please note that customs fees or duties may apply, depending on your country’s regulations.
2. Returns & Exchanges
Since each charm is custom-made and uniquely crafted for you, we do not accept returns or exchanges. However, your satisfaction is our priority.
If There’s an Issue with Your Order
- If your item arrives damaged or incorrect, please contact us within 48 hours of receiving it.
- Email us at everaftercharmstore@gmail.com with your order number and a clear photo of the issue.
- We will work with you to replace or resolve the problem as quickly as possible.
We’re committed to making sure your charm is as perfect as your special day!
3. Need Help?
For any shipping or return inquiries, feel free to reach out:
📧 Email: everaftercharmstore@gmail.com
📞 Phone: +1 (501) 215-8272
Thank you for trusting EverAfter Charms to create a meaningful keepsake for your wedding day!